Expert Virtual Support FOR YOUR BUSINESS
Empowering businesses with tailored virtual support — helping you grow, streamline operations, and feel confident everything’s under control.
About Us
Founded in 2016, Sparkes Virtual Assistants has been dedicated to providing high quality support to businesses of all sizes.
With a background in customer service dating back to 2006 and over a decade of experience in helping businesses streamline operations and enhance client relationships.
Whether it’s administrative tasks, CRM management, marketing support, or customer service, I’ve developed the systems required to create solutions that work for each unique business.
Our personable and understanding team are here to make your business more efficient, focusing on delivering reliable, professional support so you can concentrate on what’s most important to you.
Core Services
CRM Setup & Workflow Management
We specialise in streamlining your processes with expert CRM management and custom workflow setups. From optimising your chosen CRM to creating efficient systems, we help your business run smoothly and stay organised.
Customer Service
We offer comprehensive and friendly customer service support, handling everything from enquiries and invoice follow-ups to maintaining strong client relationships. Our aim is to make your customer interactions smooth and efficient, so you can focus on what matters most.
Marketing & Branding
We create and manage your brand’s presence, from logo design and promotional materials to social media and email marketing, helping you stand out and connect with your audience.
Invoice & Payment Chase Ups
We handle invoice follow-ups and payment reminders, ensuring timely collections and smooth cash flow for your business.
Administration Support
We take care of all your administrative tasks, from managing emails and calendars to handling customer enquiries and document creation, so you can focus on growing your business.
Client Reviews
We’re proud of the relationships we’ve built with our clients. Here’s what some of them have to say about their experience working with us — from our reliability and responsiveness to the real impact we’ve had on their day-to-day operations.
“Katy changed our business for the better, she brought a positive and organised approach to our company and nothing is ever too much trouble for her. She’s been able to help us restructure and find the best resources to make our business thrive. Katy will be an asset to any organisation she’s part of.”
Amit Kanabar
Best Hearing Aids
“Katy is a critical and fantastic member of our organisation. Without fail, Katy and her team have met the robust standards we put on ourselves to deliver the highest quality and most empathic customer service. They are diligent, caring and really got to grips with the vision for our organisation. I could not be more pleased with how she’s dealt with our customers and would highly recommend.”
Dr. Rupy Aujla
The Doctor’s Kitchen
“Katy is an indispensable member of our team, she has helped us grow in strength and productivity. I trust her completely as she has run our entire customer service team through training to management and taken great care of our clients new and old. I’d recommend her highly.”
Anand Sunderji
Quote My Energy
Book YOUR Free DISCOVERY CALL
Not sure exactly what support you need? No problem — that’s what the discovery call is for. We’ll chat about your business, your goals, and where you could use a helping hand. No pressure, no commitment — just a relaxed conversation to see if we’re a good fit.