Services

Streamline Your Business. Reclaim Your Time.

At Sparkes Virtual Assistants, we take the stress out of staying organised. Whether you’re juggling quotes, chasing payments, or buried under admin, our systems and support help service-based business owners run smarter – not harder.

We combine reliability, flexibility, and real-world understanding to give you back control of your day, your workflow, and your focus.

Admin & Customer Support

Manage customer enquiries (online, email & phone)

Maintain client relationships

Personal and business email management

Document creation (letters, reports)

Diary management

Appointment booking

CRM setup and support

Send invoice reminders & chases

Marketing & Branding Support

Custom logos & brand identity

Design flyers, posters, & merchandise

Manage accounts & create posts

Plan & schedule content

Design & send newsletters

Manage email lists & campaigns

Co-ordinate Google Ads, Bing Ads and Facebook Ads

Lifestyle & Personal Support

Personal errands & tasks

Holiday booking & planning

Household account management

Research for personal or business needs

Organise travel arrangements & bookings

Manage accommodation reservations

Organise personal events & social activities

While the above lists include a variety of our most popular services, we’ll work with you to define exactly what your business needs and build a support plan tailored to you.

Learn more about our core services

With years of experience supporting businesses across a variety of industries, we’ve developed the insight and flexibility needed to meet a wide range of needs — from solo start-ups to established organisations. While we offer an extensive menu of services, the areas below are where we’ve built tried-and-tested systems that deliver real results. These are our most in-demand services, and the ones we’re proud to offer with confidence and consistency.

Customer Care

With over 45 years of combined customer service experience across a wide range of industries, our team is well-equipped to represent your business with professionalism and care. We can manage your customer service directly — from handling initial enquiries and answering questions to providing ongoing support and follow-ups — all while maintaining your brand’s tone and values. We also offer support behind the scenes, helping you refine your customer flow, build ready-to-use email templates, and train your team on best practices, tone of voice, and objection handling. Whether you need hands-on help or structured systems, we’re here to make sure your customers feel valued every step of the way.

Invoice Handling

We take the hassle out of invoicing so you can focus on the job at hand. Our team can create and send professional invoices on your behalf, follow up on outstanding payments, and keep everything organised to support your cash flow. We specialise in working with service-based trades — such as window cleaners, plumbers, and electricians — where quick and consistent payments are key to keeping business moving. Whether it’s one-off jobs or regular contracts, we make sure nothing slips through the cracks and your time gets paid for, promptly and professionally.

Content Creation

Whether you need eye-catching social media posts, professional PDFs, lead magnets, posters, menus, or branded templates, we create content that’s both beautiful and purposeful. Our team works closely with you to understand your brand and audience, delivering materials that not only look great but also serve your business goals — whether that’s attracting new leads, building credibility, or simply staying consistent across platforms. From idea to finished design, we bring your content to life in a way that saves you time and makes your business stand out.

crm management

We understand that running a business often comes with a busy personal life too — which is why we offer lifestyle and personal support to help lighten the load. From booking holidays and managing household accounts to researching the best options for a personal project or business decision, we handle the details so you don’t have to. We can take care of travel arrangements, accommodation, event planning, and even day-to-day errands. Whether it’s organising your to-do list or simply acting as a sounding board to talk things through and create clear plans, we’re here to make life run a little smoother.

Lifestyle & Personal Support

We understand that running a business often comes with a busy personal life too — which is why we offer lifestyle and personal support to help lighten the load. From booking holidays and managing household accounts to researching the best options for a personal project or business decision, we handle the details so you don’t have to. We can take care of travel arrangements, accommodation, event planning, and even day-to-day errands. Whether it’s organising your to-do list or simply acting as a sounding board to talk things through and create clear plans, we’re here to make life run a little smoother.